Shipping Policy
At Dubai Diamonds, we are committed to providing a seamless and secure shopping experience. Below, you’ll find the details of our shipping policies to ensure clarity and confidence when ordering from us.
Shipping Destinations
We proudly ship our jewelry worldwide. Whether you are in Dubai or any corner of the globe, we’ll deliver your order safely and promptly.
Shipping Methods and Charges
- Standard Shipping: Complimentary for all orders above [Insert Value, e.g., $100].
- Express Shipping: Available at an additional cost for faster delivery. Rates will vary depending on your location and order size.
- All shipping charges are calculated during checkout and displayed before payment.
Delivery Timeframes
- Within UAE: 1–3 business days.
- International Orders: 5–10 business days, depending on the destination and customs clearance.
Please note: Delivery times are estimates and may vary due to unforeseen delays such as customs processing or weather conditions.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor the progress of your delivery.
Customs and Duties
For international orders, customs duties or taxes may apply based on your country’s regulations. These charges are the responsibility of the recipient and are not included in the order total at checkout. Please check your local customs policies for more details.
Shipping Restrictions
We cannot ship to P.O. Boxes or restricted areas. For inquiries about your specific location, contact us at hello@dubaidiamonds.com before placing your order.
Lost or Damaged Packages
At Dubai Diamonds, we take great care to ensure your items arrive safely. However:
- If your package is lost in transit, please notify us immediately.
- If your item arrives damaged, retain all packaging and contact us within 48 hours to resolve the issue.
Contact Us
If you have any questions or need further assistance regarding shipping, feel free to reach us at hello@dubaidiamonds.com.